Website Maintenance and Support Services in London That Keep Your Website Running

Website maintenance and support services help keep a website secure, functional and up to date after launch. They can include software updates, security checks, bug fixes, performance monitoring, backups, troubleshooting and ongoing technical improvements.

Our services can include website health checks, security updates, bug fixes, CMS and plugin maintenance, performance optimisation, backup support, technical troubleshooting and ongoing improvements. The exact scope depends on your platform, website complexity and support requirements.

Websites rely on software, integrations and components that can change over time. Regular maintenance helps address security vulnerabilities, compatibility issues, broken functionality and performance problems before they create larger disruptions.

Prox Digital supports businesses looking for website support and maintenance in London. We tailor support to each website's platform, technical requirements and business priorities, with service scope and arrangements agreed before work begins.

Yes. We can support Drupal websites with relevant maintenance tasks, including updates, troubleshooting, performance checks and module compatibility reviews. The specific work depends on your Drupal version, site configuration and existing technical setup.

Costs depend on the website's complexity, platform, update frequency, security requirements and level of support needed. A straightforward business website may require less ongoing work than a complex website with custom functionality and multiple integrations. A defined support scope helps establish an appropriate fee. As a guide, our UK website cost guide shows typical ongoing costs of around £50–£200 a month for a brochure website and £200–£600 a month for an online store, including hosting and maintenance. We confirm your plan and price after a free website health check.

Maintenance frequency depends on your platform, website activity and level of risk. Security updates and critical issues may require prompt attention, while routine health checks and performance reviews can follow an agreed schedule. Regular reviews help ensure maintenance keeps pace with your website's needs.

We can assess websites built by other developers and determine the support required. The process may involve reviewing the codebase, platform, hosting environment and existing integrations before recommending fixes or ongoing maintenance.

They can. Depending on your agreement, maintenance may include updates to supported CMS platforms, plugins, themes, frameworks and other components, along with relevant security checks. The exact coverage depends on your technology stack and the support plan.

Yes, maintenance can help identify and resolve performance issues. Depending on the cause, improvements may include optimising assets, reviewing scripts, addressing inefficient queries or resolving configuration problems. Results depend on the website's existing architecture and hosting environment.

Backup services can be included in your maintenance arrangement. We can help establish appropriate backup schedules and recovery procedures based on your website's content, functionality and risk profile. Backup coverage and retention should be agreed as part of the support scope.

The response depends on the cause of the outage and your agreed support arrangements. We can investigate relevant technical issues, identify the likely cause and work towards restoring functionality. Response times and emergency support availability should be confirmed before the service begins.

Yes, if content updates are included in your support scope. This may cover text changes, image replacements, page updates and selected content adjustments. Larger redesigns, new features or substantial content projects may require separate planning through our website redesign services or custom website development team.

Website maintenance focuses on proactive tasks such as updates, backups, monitoring and performance checks. Website support typically addresses specific issues, troubleshooting and technical assistance when something goes wrong. Many support plans combine both to provide more complete coverage.

Look for a provider that understands your website platform, defines its support scope clearly and explains how it handles updates, security, backups and technical issues. Confirm response arrangements, reporting, exclusions and ongoing costs so you know what to expect.

Yes. WordPress maintenance services are one of our most requested support plans. We keep WordPress core, themes and plugins updated and compatible, monitor security, run backups and fix issues as they appear. We also provide support for Drupal and custom-built websites. If you need new WordPress features rather than upkeep, our WordPress development team can help.

Yes. We investigate the cause, remove malicious code, restore clean files from backups where available, close the vulnerability and harden the site to reduce the risk of repeat attacks. See how we recovered Aegotel's hacked website and rebuilt its search visibility.