PERSONALISED ONBOARDING & DASHBOARD UX
Crafted an intuitive home interface featuring personalised greetings, localised address confirmation, and targeted promotional incentives that drive immediate user conversions.
Klensa App Case Study
BUILDING SMART ON-DEMAND APP
We partnered with Klensa to deliver a complete digital evolution, uniting high performance web development with a focused search and brand strategy.
Klensa is an Abu Dhabi born, next generation cleaning and maintenance platform offering residential and commercial clients modern, technology driven solutions across the UAE.
Created a high converting platform positioning Klensa as an industry authority.
Year
2025
Industry
Smart Lifestyle
Location
UAE
WHAT'S ACTUALLYINSIDE THE PRODUCT
Klensa App is an Abu Dhabi-born, next-generation cleaning and maintenance platform providing modern, technology-driven solutions for residential and commercial clients across the UAE.
Real-Time Booking Engine
Live availability synced across every user in real time. Reduced double-bookings to zero.
In-App Payments
Secure checkout built directly into the booking flow. Cut drop-off at payment by 40%.
Smart Notifications
Automated reminders and status updates sent at the right moment. Reduced no-shows by 25%.
BUILT ON TOOLS
THAT SCALE
The technology behind [Project Name],
chosen for speed, security, and growth.
Transforming ServiceOperations with Speed
We accelerated booking speeds, increased platform adoption, optimized service discovery, and improved overall user retention.
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60%
REDUCTION IN SERVICE BOOKING TIME
80%
HIGH USER ADOPTION AND ENGAGEMENT RATE
100%
CROSS SELLING DISCOVERY EFFICIENCY
28%
FEWER SUPPORT TICKETS
WHAT WE BUILT, AND WHY IT WORKS
Here is how our redesigned platform streamlined complex financial operations, directly from the Executive Team at Klensa.
The visual simplicity of the new platform is deceivingly powerful. It took the friction out of a fundamentally complex process. The transition from traditional service booking to an instant, mobile-first experience transformed how our customers engage with us. The product framework built for Klensa delivered the exact balance of speed, trust, and operational clarity we needed to lead the market.
Operational Leadership Executive Team, Klensa
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[BUILDING ONLINE CONSUMER CONFIDENCE FAST]
WHY KLENSA'S OLD SERVICE FLOW COULD NOT KEEP UP WITH THE BUSINESS
While Klensa offered a powerful suite of maintenance solutions, the legacy process struggled to keep pace with rapid expansion, creating administrative overload, booking friction, and user drop-off during checkout.
WE NEEDED TO
- Streamline mobile booking flow
- Create trusted UI and pricing
- Build multi-tiered service catalog
- Deploy Scalable MVP and Live Tracking
Streamlined Workflows, Maximum Control
See how we stripped away complexity to build a clean, high performance product architecture that saves valuable time weekly.
[01]
[02]
STREAMLINED TRANSACTIONAL ARCHITECTURE
Engineered a frictionless booking flow providing transparent pricing, duration estimations, verified reviews, and secure integrated payments directly within the service view.
[03]
MULTI-CATEGORY SERVICE SEGMENTATION
Designed structured pathways using custom iconography to divide home services seamlessly into Cleaning, Pest Control, Handyman, and Wellness categories.
[04]
SMART FEATURE & TRUST INTEGRATION
Integrated live service tracking capabilities and loyalty reward modules to give users complete visibility while guaranteeing punctual, high-quality service delivery.
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Real Stores.Real Growth.
As a global agency built for growth-hungry leading brands, every project below is proof, a problem solved, a business transformed, another brand that stopped waiting and started winning through sharper thinking, faster execution, and creative ideas.
Woody Mabbott
Founder - CreatorConnect
Vibhav Taneja
Founder - Smart SenseWoody Mabbott
Founder - CreatorConnectVibhav Taneja
Founder - Smart Sense
Inter Tight is a sleek sans-serif typeface that combines clarity with adaptability. Its sharp lines enhance readability in various formats, while its geometric design offers a modern touch, making it ideal for branding.
Typography
Results Make The Loudest First Impression
[Our Work]
As a creative and digital agency UK, always making certain that every project below represents a challenge solved, a business transformed, and another global brand moving ahead of the market through fearless ideas, sharper thinking and intelligent systems.
As a creative and digital agency UK, always making certain that every project below represents a challenge solved, a business transformed, and another global brand moving ahead of the market through fearless ideas, sharper thinking and intelligent systems.
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If you’re looking for a global growth agency that understands growth, execution, and accountability, you’re in the right place.
